登機前後-3 行李掉了 standby/overbooking

What happens if the airline loses my luggage?

If you can't find your bag once you get off the plane, know that you are not alone. This happens to a lot of passengers. What you do is go directly to the airline desk and start filling out the paperwork, letting them know that your baggage has been lost. Sometimes it's just on the flight behind you and they will deliver it to you later. Otherwise, you might have to file a claim and wait for reimbursement from the airline.

What does "overbooking" mean?
Overbooking has been in the news a lot lately. All it means is that they've sold more tickets than there are seats for that flight, which is a scandal. Airlines often overbook because they like to fly full flights, so they will sell more tickets than there are seats because a few people just might not show up. This is overbooking. If your flight is overbooked, they might ask you to give up your seat, and if they don't ask you to give up your seat, they might do it for you. The incentive is they might offer you travel credit, a meal voucher or a free ticket in exchange for taking a different flight and relieving the overbooking.

What is "standby"?

Standby is when you have a ticket for one flight, but you want to go on an earlier flight and get to your destination a little sooner. You check in, see if there are any other seats available on an earlier flight and wait for it. If the seats are empty, you can go standby. One tip for flying standby is to use the check-in desk instead of the kiosk. What you want to do is ask a live person if there is any availability on an earlier flight. They'll be able to let you know and send you to the appropriate gate where you can get your name on a waiting list. Go early, because the sooner you get there the higher up your name will be on the standby waiting list.

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