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Video Lessons

Video Lessons for Tourists Types of Check-in Air Travel Booking Air Travel 1. What are the best ways to book air travel? 2. What are the different types of air travel websites? 3. How do I use an aggregator site to book air travel? 4. What are some terms to be aware of when booking air travel? 5. What does "advance purchase" mean? 6. What does "non-refundable" mean? 7. What is an "e-ticket"?

登機前後-3 行李掉了 standby/overbooking

What happens if the airline loses my luggage? If you can't find your bag once you get off the plane, know that you are not alone. This happens to a lot of passengers. What you do is go directly to the airline desk and start filling out the paperwork, letting them know that your baggage has been lost. Sometimes it's just on the flight behind you and they will deliver it to you later. Otherwise, you might have to file a claim and wait for reimbursement from the airline. What does "overbooking" mean? Overbooking has been in the news a lot lately. All it means is that they've sold more tickets than there are seats for that flight, which is a scandal. Airlines often overbook because they like to fly full flights, so they will sell more tickets than there are seats because a few people just might not show up. This is overbooking. If your flight is overbooked, they might ask you to give up your seat, and if they don't ask you to give up your seat, they might do it fo...

登機前後-2

What other types of check-in are available at the airport? Curbside check-in is that little desk right on the sidewalk where the skycap is there ready to check you in, take your baggage, and give you your boarding pass. Sometimes, the line is a little shorter than inside at the baggage check-in desk, but it comes with a price. You're required to at least tip the skycap or sometimes there's a mandatory fee of two dollars per bag right there on a sign as you check in at the line. A self-service check-in is a know it all computer that knows who you are as soon as you put in your ID or your credit card. What you do is you verify who you are, and that you're on the next flight and what seat you want, and then it prints out your boarding pass for you, right then and there; nobody needs to help you.

登機前後-1

Why do I have to be at the airport so early? We traditionally ask passengers if they are going to be flying domestically to get to the airports two hours before their flight. If they are flying internationally, get to the airport three hours before your flight. You have to manipulate the parking, you have to check in and get your ticket, you have to get your bags screened, you have to get through security, you have to find your gate. We think that two hours is a good amount of time for domestic flights, but it's always a good idea to check with the airline. If you have some flexibility in scheduling your flight, you can schedule it during non-peak hours when you know there's not going to be a lot of people at the airport.

認識導遊這一行

This is an interview of a tour director. 1. Does it help if a guide is willing to travel? A: Yes. Well, there's the local industry. I have local people who have children, and it is wonderful because it's so flexible. if the person is in school or has another job, they can do touring part time, and it's a great way to get experience. A lot of people just work locally, and they can be home at night. It's more flexible compared to most jobs. 2. Can you draw any parallels between tour guiding and other types of employment? A:Teachers usually make real good guides. Mothers--they're used to being caretakers--make real good guides. Actors/Actresses: they have an audience, a captive audience. Health care workers do real well. We're somewhat like health care workers ourselves in the job. We're caretakers, we're lecturers, we're teachers, we're doctors, nurses, we're managers, we're working almost as travel agents. We wear a lot of hats. 3. Is ther...

出國通關注意事項

Going through customs 在某些情況下,經過海關時,你容易成為被抽查的對象。 Most managers travel a great deal these days. However experienced a traveler you may be, are you confident that you know all you should know about customs procedures? Customs officers occasionally carry out selective checks on travellers passing through the green or blue channels on their way to the exit door. When they stop people, they look for items and may also you about what you are carrying. In to ensuring that you are not prohibited goods, there are some other important rules that you follow. These are: ‧ Never carry for anyone else. ‧ Make sure that the duty and tax have been paid on that you are bringing in. There are various reasons why you may be stopped when going Customs. This can happen if: ‧ you are a lot of extra luggage, ‧ you have a lot of cash with you, ‧ you are flying in from a place where drugs are easy to obtain, such as Amsterdam, ‧ you are extremely nervous when you pass through. If you are stopped, you should wit...

觀光英文術語-3 飯店常用語

(三)房間種類與飯店常用語: Single Room 單人房 Double Room 雙人房(只有一個King Size大床) Twin Room 雙人房(有兩個Single Bed) Triple 三人住房 Quad 四人住房 Suite 套房 Studio ( Couch, Sofa Bed ) 客戶房中沙發可伸縮變為床鋪者 Group Chamber 團體房 Twin Basis 以雙人房為計價單位的房租費用 Triple Basis 以三人房為計價單位的房租費用 Single Supplement 個人要求住單人房時所增加之費用 Extra Bed; Roll Away 加床 Baby Cot 嬰兒床 Condominium 共有式的住房(4~6人同住) Ground Floor 地面樓。美國式的電梯指標Ground Floor為數字1,而英國式的電梯指標Ground Floor則為G, 1卻代表二樓。 Round-The-Clock Service 24小時服務 Bin Card(Ving Card) 電腦房門卡(取代Key) Concierge 旅館管理人;門房。在較高級的飯店,大廳中有此櫃台之服務,其主事者之職位亦相當高,他們可以提供各類別的服務。 Portage 行李費 Duty Manager 值日經理 Shower Curtain 浴簾。要將浴廉放入浴缸內再拉開,以防水噴出浴槽外,因歐美國家大部份的浴室皆無排水孔。 Turn-Down Service 傍晚時分掀開床罩的服務 Sauna Bath 三溫暖;蒸氣浴 Banquet Room 宴會廳 Bidet 女性潔身器 Incidental Charges Master Key 臨時多出來的費用,雜項的費用可通用之鑰匙。一般而言這隻鑰匙應該是經理級的主管所持有,客人持有的鑰匙只能開自己的房間,主管所持有的,為了方便查辦事情,每個房間都可開啟。 Check In 辦理住宿手續。抵達旅館後首先至櫃臺辦理登記手續,並拿取鑰匙,一般進住旅館之時間為中午以後。 Check Out 辦理遷出手續。大多數的旅館必須在上午十一時以前至出納部門辦理退房手續,付清房租、餐費、飲料費用、電話費等。 Courtesy Room 旅館為提前到達或要延後離開的團體提供一個方便放置行李或短時休息的房間叫Courtesy Roo...